Service Warranty & Guarantees
We stand behind our work with comprehensive warranties to ensure your complete satisfaction and peace of mind
Our Comprehensive Warranty Coverage
At My Locksmith Express, we believe in the quality of our work and the satisfaction of our customers. That’s why we offer industry-leading warranties on all our services, giving you confidence in every job we complete.
🛡️ Service Guarantee
90-Day Service Warranty
All our locksmith services are covered by a comprehensive 90-day warranty. If any issues arise with our work, we’ll return to fix it at no additional cost to you.
🔑 Key Replacement Warranty
1-Year Key Warranty
New keys we cut and program are guaranteed for one full year. If a key fails due to defective cutting or programming, we’ll replace it free of charge.
🔒 Lock Installation Warranty
2-Year Installation Warranty
Locks we install come with a 2-year warranty on installation workmanship. This covers any installation-related issues that may arise.
🛠️ Parts and Materials
Manufacturer Warranty
All parts and locks come with full manufacturer warranties. We use only high-quality, brand-name products to ensure longevity and reliability.
🚗 Vehicle Protection
No-Damage Guarantee
We guarantee no damage to your vehicle during lockout services. Our experienced technicians use professional tools and techniques to protect your property.
📞 Warranty Support
Easy Warranty Claims
If you experience any issues covered by our warranty, simply contact us. We’ll schedule a convenient time to address any problems quickly and professionally.
What Our Warranty Covers
Our comprehensive warranty program ensures you’re protected across all aspects of our service:
- Workmanship defects in any service we perform
- Defective keys due to cutting or programming errors
- Installation issues with locks and hardware
- Malfunctioning programmed transponder keys
- Lock rekeying problems within warranty period
- Emergency service quality issues
- Ignition repair workmanship defects
- Key duplication accuracy problems
Detailed Warranty Terms by Service Type
Auto Lockout Services
- 30-day guarantee against lock mechanism damage
- No-damage promise for vehicle exterior
- Free return service if lock issues develop
Key Replacement & Programming
- 1-year warranty on key functionality
- 6-month guarantee on transponder programming
- Free reprogramming if initial setup fails
Lock Installation & Rekeying
- 2-year warranty on installation quality
- 90-day guarantee on rekeying services
- Free adjustment period for new locks
Emergency Services
- Same guarantees as standard services
- Priority warranty claim processing
- Extended support for emergency situations
Important Warranty Information
Warranty Exclusions:
To maintain fair warranty terms, the following situations are not covered:
- Normal wear and tear of locks and keys over time
- Damage caused by misuse, accidents, or force
- Issues arising from attempted DIY repairs by others
- Weather-related damage to exterior locks
- Keys lost, stolen, or damaged after our service
- Damage from use of incorrect keys or tools
- Pre-existing mechanical problems not disclosed
How to Make a Warranty Claim
Making a warranty claim is simple and straightforward:
Step 1: Contact Us
Call our warranty hotline or visit our office with your service receipt and description of the issue.
Step 2: Assessment
We’ll schedule a convenient time to assess the problem and determine warranty coverage.
Step 3: Resolution
If covered, we’ll fix the issue promptly at no cost. If not covered, we’ll explain why and offer solutions.
Our Quality Promise
Beyond our formal warranties, My Locksmith Express is committed to your complete satisfaction. We use only professional-grade tools and high-quality materials from trusted manufacturers. Our technicians are extensively trained and continuously updated on the latest techniques and technologies.
If you’re ever unsatisfied with our work, even outside warranty periods, we encourage you to contact us. We value our reputation and your trust above all else, and we’ll work with you to find a fair resolution.
Need Warranty Support?
Our warranty team is ready to help you with any issues covered under our guarantee programs.